Your privacy is our priority. This policy explains exactly what data Rezeki99 we collect, what it is used for, how it is protected, and what your rights are as a member. We wrote this document in plain, accessible language — not tedious legal jargon.
Last updated: 1 January 2026. The Rezeki99 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Any amendments will be communicated to members via email at least 7 days before taking effect.
This is a brief overview — please read the full document below for a complete understanding.
All personal data is protected with 256-bit SSL encryption and stored on fully secured servers.
Bank-Level SecurityRezeki99 does not sell, transfer, or disclose members' personal data to third parties for marketing purposes.
Our CommitmentThe Rezeki99 Privacy Policy is in full compliance with the applicable Malaysian Personal Data Protection Act 2010.
Legal ComplianceYou may request a copy of the personal data Rezeki99 holds about you at any time.
Your RightsYou may request deletion of your personal data, subject to applicable legal retention requirements.
Your RightsAny privacy-related enquiries can be sent to support@rezeki99.best and will be responded to within 48 hours.
24/7 SupportWelcome to the Privacy Policy Rezeki99. We understand that when you register an account and entrust your personal information to our platform, you are placing a great deal of trust in us. We take that trust seriously. This Privacy Policy was written to give you complete clarity on how Rezeki99 handles your personal information — from the moment you first visit our website through every transaction you make on the platform.
This policy applies to all services provided by Rezeki99, including the website, mobile app (where available), Live Casino games, Sports Betting covering the Malaysia Super League, EPL, badminton, e-sports, and all communication channels between you and our team. By registering or continuing to use the Rezeki99 platform after reading this policy, you consent to the data collection and processing practices described herein.
Rezeki99 is fully compliant with Personal Data Protection Act 2010 (PDPA) Malaysia. This means you have legally protected rights over your personal data, and we are obligated to uphold those rights in every data management decision we make.
Quick summary: Rezeki99 only collects data that we genuinely need to operate the platform safely and effectively. We do not sell your data. You may request access to, correction of, or deletion of your data at any time.
Rezeki99 collects personal data through two main channels — information you provide directly, and information collected automatically while you use our platform. A detailed breakdown is provided below:
| Data Category | Examples | How It Is Collected |
|---|---|---|
| Personal Identification Information | Full name, MyKad number, date of birth | Registration forms & KYC verification |
| Contact Information | Malaysian phone number, email address | Account registration |
| Financial Data | E-wallet account numbers (TnG, GrabPay, Boost, ShopeePay, DuitNow), FPX bank account numbers | Deposit & withdrawal process |
| Game Data | Betting history, winnings, losses, and session duration | Recorded automatically |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Communication Data | Live Chat conversation records, emails, support tickets | Customer support interactions |
For the avoidance of doubt, Rezeki99 does not collect sensitive information such as passwords in plain text (these are stored as unreadable hashes), health information, or members' political views. We only collect data that is strictly necessary for the safe and orderly operation of the platform.
Credit or debit card numbers are never stored on Rezeki99 servers. All payments are processed through licensed and certified third-party payment gateways in Malaysia. Rezeki99 accepts Malaysian local payment methods only.
Personal data that Rezeki99 we collect is used for specific, legitimate, and transparent purposes. We do not use your data in ways you would not expect or have not consented to. Below is a detailed breakdown of how your data is used:
Rezeki99 does not use your personal data to sell or share with third-party advertisers, to carry out automated profiling that results in decisions with significant impact on you without human involvement, or for any purposes not stated in this policy.
Rezeki99 does not sell, rent, or disclose members' personal data to third parties for marketing purposes. However, in operating the platform, we are required to share certain information with selected third parties in the following limited circumstances:
Rezeki99 Guarantee: All third parties with whom we share data have signed data processing agreements binding them to the same high standards of security and privacy that we uphold at Rezeki99. We do not engage providers that fail to meet strict data protection standards.
Rezeki99 retains personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by Malaysian law. Retention periods vary by data category:
Once the retention period expires or an account is closed, personal data will be securely deleted or anonymised so that it can no longer be linked to any individual. Data required for legal compliance will be retained in a restricted-access, additionally encrypted format.
Rezeki99 continuously invests in robust data security infrastructure to protect your personal information from unauthorised access, use, alteration, or disclosure. The security measures we have implemented include:
While Rezeki99 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure against cyber threats. You are also responsible for keeping your Rezeki99 account password safe and not sharing it with anyone.
Website Rezeki99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse a website. Below are the types of cookies Rezeki99 uses:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the Rezeki99 platform. Rezeki99 does not use cookies for third-party advertising purposes or to track your activity on other websites.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data that Rezeki99 hold about you. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. We will provide it within 14 business days of receiving your request.
If your personal data on Rezeki99 is inaccurate or incomplete, you have the right to request a correction. Updates can be made through your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to applicable legal retention requirements. Financial records must be retained for a minimum of 7 years.
You may object to the processing of your personal data for specific purposes, including direct marketing. All objections will be handled within 7 working days.
You have the right to receive your personal data in a machine-readable format (CSV or JSON) so it can be transferred to another service should you choose to do so.
Under certain circumstances, you may request that Rezeki99 restrict the processing of your data while a dispute is being resolved or verification is underway.
To exercise any of the rights above, submit a written request to support@rezeki99.best with the subject line "Privacy Rights Request" and clearly state the type of request along with proof of identity. Rezeki99 will respond within 14 business days and will not charge a fee for the first request made within a year. Excessive or unreasonable requests may be subject to a reasonable administrative fee.
Rezeki99 takes child protection extremely seriously. Our platform is strictly for individuals aged 18 and above, in line with Malaysian gambling laws. We actively prevent access by minors through several measures:
If Rezeki99 finds that personal data belonging to someone under the age of 18 has been collected, the account in question will be closed immediately and the data deleted within 72 hours. Parents or guardians who discover their child has a Rezeki99 account are urged to contact us immediately at support@rezeki99.best.
Rezeki99 may update this Privacy Policy from time to time to reflect changes in our practices, legal developments, or platform improvements. Each update will:
Your continued use of the Rezeki99 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes, you have the right to close your account before they take effect.
Rezeki99 Recommendation: We encourage you to review this Privacy Policy page every few months to stay informed about how we handle your personal information.
If you have any questions, concerns, or wish to exercise any of your privacy rights, the Rezeki99 available to assist through the following channels:
All privacy-related communications are handled by Rezeki99's trained data protection officer, who is responsible for ensuring responses are accurate, fair, and compliant with Malaysia's PDPA 2010. We aim to resolve all privacy matters within 14 business days of receiving a request.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gambling Policy Rezeki99, forming a comprehensive protection framework for our members.
Privacy is not just a document — it is how we operate every day, in every decision involving Rezeki99 member data.
Every button you click, every transaction you make, and every message you send through the Rezeki99 platform is protected by the same 256-bit SSL encryption used by Maybank2u and CIMB Clicks.
Rezeki99 has never sold and will never sell members' personal data to any party for marketing, advertising, or any other commercial purpose. Your information belongs to you — it is not an asset we can trade.
All of Rezeki99's data management practices are designed and audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010. You are protected by law, and we respect that.
Your Rezeki99 account password is never stored in a readable form. It is processed using bcrypt hashing — meaning no one at Rezeki99 can view your password, not even support staff.
You can access, correct, download, or request deletion of your personal data at Rezeki99 at any time. Your privacy rights are not just a written promise — they can be easily exercised via email or our Live Chat.
Rezeki99 has a trained, dedicated data protection officer responsible for all member privacy matters. All privacy inquiries and requests are handled by someone who genuinely understands PDPA and member needs.
The complete terms of use for the Rezeki99 platform — covering deposits, withdrawals, bonuses, and game rules.
Read Terms & Conditions →Self-exclusion tools, betting limits, and support resources to help you play responsibly and safely at Rezeki99.
Read Guide →Answers to the most frequently asked questions from Rezeki99 members about privacy, security, and our platform.
View FAQ →With a clear understanding of how Rezeki99 protects your privacy, you can enjoy over 500 games with complete confidence. Register for free today, deposit from RM 10, and claim your exclusive welcome bonus.
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